Ava qualifies the call
She understands what the caller needs and gathers the essential context first.
AI Receptionist · Built around your business
Never miss the call that could become your next job.
Ava answers with your business greeting, handles common questions, captures the right details and can attempt a screened transfer—24 hours a day.
Live BuildAI demonstration line
A better first response
Every caller gets answered. You stay focused.
When you are with a customer, driving or off the clock, an unanswered call can become someone else’s job. Your AI receptionist gives callers a useful response immediately without forcing you to run a traditional call centre.
It is trained on your services, your escalation rules and the information you actually need before following up.
What the caller experiences
Natural service—not a phone-menu maze.
Ava keeps the conversation short, asks one question at a time and hands over clean information your team can act on.
Ava
“Welcome to BuildAI Software, this is Ava speaking. How can I help you?”
Caller“I need a new website and want to know how quickly you could start.”
Ava“Yes, we can help with a new website. To find out how quickly we can get going, I need to find out a little more about your requirements.”
Natural pacingOne question at a time · No invented answers · Clear virtual receptionist disclosure when asked
Screened transfer flow
Urgent calls can reach you without exposing your mobile.
You choose who can receive transfers and when. The caller is only connected after the recipient accepts.
Your phone rings
You hear who is calling and why before deciding whether to take the conversation.
Press 1 to accept
The call connects only after your acceptance—no blind transfers or surprise interruptions.
Message fallback
If nobody accepts, Ava returns to the caller, collects the details and sends a lead summary.
What it can handle
Useful work from the first hello.
The system is configured around your actual call types—not delivered with a generic script and left for you to untangle.
Answer 24/7
Give customers a professional response after hours, during busy periods and while you are on the tools.
Handle common questions
Explain services, coverage and next steps using approved business information.
Qualify enquiries
Capture name, business, contact details, need, urgency and preferred follow-up time naturally.
Screen transfers
Attempt transfers only to people and numbers you approve, with press-1 acceptance before connection.
Send lead summaries
Receive the essential details and a short conversation summary instead of deciphering a missed-call notification.
Fit your workflow
Connect the call outcome to follow-up, booking or Mission Control workflows where it makes business sense.
You set the boundaries
Helpful automation without giving up control.
Your receptionist is configured with clear limits. It does not guess, promise appointments that are not confirmed or pretend to be human.
- Your approved greeting, services and service area
- Your questions, escalation rules and follow-up process
- Your chosen transfer recipients and availability windows
- Clear fallback behaviour when a person cannot answer
- Reviewable call recordings and transcripts where enabled and lawful
Receptionist settingsActive
GreetingBuildAI-approved
Conversation styleWarm · concise
QuestionsOne at a time
TransfersScreened · press 1
No answerMessage fallback
Lead summaryAutomatic
Hear it for yourself
Call Ava before you decide.
Try the live BuildAI demonstration line, then book a free AI Opportunity Audit to map the greeting, questions, transfer rules and follow-up workflow for your business.
Demonstration configuration shown. Final features and call flows depend on your approved setup, phone provider and business requirements.